Please email any feedback or suggestions about our products here
Please take a little time to add some feedback .. thank you for your time.
I will post all feedback received on this page!
We realise purchasing a product from a website can sometimes be a daunting prospect.
Our philosophy is to offer our customers the best products and service at a competative price.
In order to help potential customers we are starting to post feedback and testimonials from customers.
Colin Mundy ordered a 1.45m workbench with a solid beech top - here
Stephen and Ailsa Harris placed a bespoke order for 4 x 1250mm x 450mm x 450mm high larch planter with lockable castors
Thought I’d share a picture, primed and painted in Farrow and Ball Off Black. Very pleased with them and the service you provided.
Philip Ager Purchased 1m x 450mm x 650mm high - here
We just purchased a planter (with legs) from yourselves and having assembled it I wanted to tell you how pleased we are with this piece of kit. Not only is it well made and easy to put together it is also very robust, something perhaps we should expect but don't often get with garden equipment bought on line.
Again, many thanks.
"I purchased a new work bench and I must say it was well worth the money. The work bench was extremely well made and very sturdy, it was so good I will more than likely have a second one, I couldn’t buy the wood and build it myself for this price. "
Anne and Tony Maldon purchased a 1.45m potting table -here
" Just took delivery off the potting table/workbench and I couldn't be more satisfied with the quality and workmanship. This will last a lifetime. Thank you very much."
Tony Mardon Louth Lincs.
What a wonderful product, really easy and most of all.. its sturdy!
I had two raised beds delivered last week, both were wobbly and much more expensive so I sent them back (www.xxxxxxx.com- never ever again, total rubbish!).
Thanks to you I am happy now, let the gardening begin!
9th October 2011Big thanks!
On 20 th May 2011 Lesley Wragg wrote: - click here for troughs"Hi Chris, My 2 troughs arrived today I have put them together and
given them a coat of oil they are fabulous. I am so glad I took the
plunge and ordered them from you. I shall really enjoy planting them
up on Sunday. Don't be surprised if I order another 2 when I can
afford them once again very many thanks Lesley Wragg"
On 30th May 2011 Jeanette Quin wrote:"Hi Chris,Just wanted to thank you for the fab. gardening trough.Its great quality and really easy to build and very sturdy, bought it for my mother in law who is delighted with it, thanks.RegardsJ. Quinn"
June 2011 - Whitchurch Junior School - We supplied and installed 8 raised beds for the Junior School - click here for raised beds
" Garden Larch has been brilliant from start to finish. Before we bought the vegetable beds, they were very helpful on the phone and clearly knew what they were talking about, offering useful and insightful advice which swayed our decision to go with them. We found them to be quick and on time with delivery and very professional in their communication, attitude and work. As a relatively large Junior School, we were looking for a product which would be sturdy enough to cope with regular use and last long enough to justify the investment. We also love the fact that Larch is such a naturally good product and that we can avoid the ingress of chemicals into the soil which we would have had with other treated woods. This is a real bonus to our environmentally friendly outlook and what we are trying to teach the children about sustainability and producing organic food. The food we grow will be used in the school kitchen so this helps to promote our healthy eating policy.
The raised beds themselves are fantastic! The quality is far better than we expected and they will clearly stand the test of time, not only from the weather but also from the many children who are going to be using them. They are incredibly sturdy and fit together well, whilst the planed wood means the children are less likely to get splinters. We are also impressed with the design which allows for netting to be attached over the top more easily with the slightly raised corner posts.
We would definitely recommend Garden Larch as the service and product have been first class. As you can see in the pictures another generation of young gardeners are enjoying themselves, so thanks!"
Whitchurch Junior School, Shropshire.
17th July 2011
Mr Anthony Proctor - purchased 4 x 1m x400mm wide x 350mm high coach bolted troughs. click here
"Thanks so much for the four excellent planters received last week. Sturdy, solid, easy to assemble and look great.
Thanks also for taking my call the other day checking you out! Having been scammed once on the web a necessary precaution! Nice to do business with a Lancashire company too.
I will be asking you to build something specific in autumn probably.
7th September 2011
Feedback received from Pete Marshall who bought 3 x 1m troughs (click here)
FANTASTIC !!!! The products are really , really good. The service from
Chris was 1st class
Feedback from Sarah Page from London who ordered 1X1.5m x 400mm x650mm coach bolted trough - click here for trough
My planters arrived this afternoon, and duly spent an hour assembling the trough (I am quite small and not particularly strong!!!).
Well, they are absolutely fantastic! Thank you so much. They look stunning on our patio, and as you say, are completely in proportion to each other. They are beautiful to look at, and I know they will receive much admiration for years to come - a credit to your craftsmanship. Our garden has been a lengthy project, and once I have planted-up, it will all be finished - phew!
I have tried to express this in my feedback, but the number of characters is very limiting.
I honestly think you are under-selling your products. I tendered several quotes - no one else came close!
Once again, many thanks.
With kind regards,
In July Karen Wilgoose purchased ultimate heavy duty double high raised beds - click here and ultimate heavy duty tripple high raised beds.
Thought I would send you a picture of the raised beds that you supplied back in july. I've been meaning to send you one for ages!
We are really delighted with the product. They are so study and look fantastic.
Thank you for your efficient and quick service too.
25th October 2011 feedback from Alex Keay, who purchased raised beds - click here
Just to say how delighted I am at my raised bed order.
I assembled one at the weekend after digging out the ground underneath.
I even managed to get free compost from the council to fill it.
Your product is far superior to many others I have seen in garden centres etc.
I’ll be back when I need some more larch products.
In September 2011 John Gray purchased a 500mm high trough - click here for troughs
On 13th March 2012 Lauren Brown wrote - who had purchased 5 troughs - see here
In March 2012 we supplied Steve Wilkinson with 3 bespoke raised beds.
The raised beds were 11ft long x 2ft 6in wide made from 2 inch thick planed all round larch.
Steve sent us these pictures to show how the beds looked planted up and is very pleased with the results!
To order any bespoke raised beds - contact here
In September 2012 we assembled and supplied Claire Britton with 2 x 1.5m workbenches. We assembled them, then arranged delivery by pallet so Claire did not have to assemble them.
Many thanks for the workbenches, and the quick service!
And thankyou for assembling them for me, you saved me a fair bit of time and trouble!
I'll keep your business card for future reference in case I need anything else."
On 13th October 2012 Richard Ball Purchased a 1.5m workbench with a 1 inch top
Chris, it all went together really well. Clear instructions helped. Really pleased with fit and finish. 10/10.
On 6th November 2012 Jane Kirkwood purchased our 1.5m x 1m x 450mm x 50mm thick raised bed
Laura Whitehead purchased 4 raised beds 1.5m x 1m x 450mm x 45mm thick. - order here
"I ordered some of your big raised beds earlier this year, and realise I
forgot to send you some photos of their progress...
Attached are a few photos from when planting up back in the summer.
(more of my pics are on my flickr -
Just to say they are wonderful, and receive many compliments on them -
I've used three for garden planting and one at present as a vegetable
bed in our tiny courtyard. Hopefully soon, I'll be getting an
allotment, so will be aiming to order more then for the vegetables there.
I'll send some more photos in the spring when the courtyard garden has
On 13/12/12 Rich Barnard wrote
Just to let you know the bench arrived on time and I finally managed to get it assembled last weekend.
It really is a substantial bench, I'm very impressed with it and wanted to drop you a line to say thanks very much.
Have a good Christmas.
1.8m workbench with 2 inch top - here
On 18th dec 2012 Mike Kaye purchased a 1.5m Workbench with a 2 inch top - here
Just a short note to say how pleased I am with the workbench I recently purchased from you. It was easy to erect, is sturdy and looks great in the garage.
Many thanks and best wishes for 2013.
27/2/13 Jane Kirkwood purchased a 1.5m x 450mm x 650mm high trough - click here
"Just wanted to say a big “THANK YOU!” for sending out the planter so quickly! My goodness…it came at 5.30pm yesterday and I only ordered it the previous morning…and you cut it down especially for me too! Wish all companies were like you guys at Garden Larch!
Hopefully the weather will hold up over the weekend so I can get it up and running…touch hairy wood.
Thanks ever so much again.
On 1/3/13 Eric and Yvonne purchased a 1m trough x 450mm on 900mm legs - here
In April 2013 we supplied Lewisham Gardens with some bespoke troughs
"Thanks so much for the planters; they arrived safely and beautifully
They are so solid! To think we were concerned about some one making
off with them!
We had a planting day last Sunday and they look wonderful. We've had a
great local reaction.
I've attached some photos.
Thanks again from Susan, the Hither Green Society and most of all from me.
On 28th August 2013 John Freeman wrote
"Hi Chris, bench arrived yesterday and is already installed in my workshop. Many thanks for your excellent service and product.
Regards John F"
1.8m workbench with 2 inch top here
On the 3rd October 2013 Keith Thacker who purchased 1.5m x 1m x 450mm x 45m raised bed - here
On the 6th Feb 2014 Tiggy Bowden wrote
On 5/2/14 Mohammad Bilal Ali purchased a 2m x 650mm high x 450mm wide planter
17/3/14 Stella Knox ordered a 1m x450mm x 900mm high legs trough - here
"So pleased with my extra high trough that I've ordered another one -Just what I wanted - will be using them for veggies - intend to thwart the slugs this year by having them in the middle of my backyard with copper tape round the legs!
Service, packing, delivery all excellent!
28/3/14 Stella Knox added
"Another high trough delivered - perfect for my veggies!
On 31/3/14 Mick Egan purchased 2 x 1.5m x 450mm x 650mm larch troughs - here
On 3/4/14 Mrf Newton -Tyres ordered 2 bespoke planters for on top of his narrow boat.
Delighted with the planters thanks. Had to cut a bit off the legs to suit the roof, we get loads of comments, and loads of passers by taking pics.
On 4/8/14 Sheree Mackintosh ordered a 1.5m workbench with a 45mm top - order here
Steve Kearns ordered some bespoke planters complete with lids to create a seating area.
Hi Phil & Chris,
Thanks again for all of the planters that we ordered and for your great service at the time, I will be sure to recommend you in the future if anyone asks.
28/8/14 Judy Dodd ordered a bespoke size planter, similar to the one below.
Received the planter yesterday and husband and I have just put it together.
I have to say it is brilliant and I am very impressed with the planter and the service you provide.
Needless to say if we require any type of planter in the future we will not hesitate to get in touch with you and will recommend you to our friends.
Many Many Thanks"
In August Georgina Whittaker ordered 4 x 1.5m x 450mm x 650mm troughs painted in jacobean - order here
"Hello Chris / Phil,
Many thanks for the planters, you were the first delivery on Friday.
They look fantastic (see pic), planted them alone on Sunday, backbreaking work but worth it!
On 28th Aug 2014 Sue Budd ordered a 1m x450mm x500mm larch planter
and she wrote
"love my new planter - many thanks!"- order here
On 11/10/14 Patricia Allen ordered a 1m x 450mm x 500mm larch planter - here
In March 2015 Garry Straton purchased 2 x 1.5m solid oak workbenches.
Further to you supplying two work benches to be joined to make a single 3m length, I wanted to let you know how pleased I am with the result. It fits perfectly in my shed, and looks great with a couple of coats of hardwax oil.
Thanks again for taking the time and trouble to meet my specific requirements.
On 1/6/15 Heather Owen purchased a 1m x450mm x650mm high larch planter - here
"Chris Thank you - I am delighted with the garden trough - just what I was looking for - easy to put together, sturdy and looks great in the garden! Happy customer! Best wishes, Heather Owen"
7/3/16 Jan Marshall purchased our 1.2m x1.2m Kitchen utility bench - here
"Hi there Phil and Chris...
It is GORGEOUS! Beautiful workmanship, solid as a rock, perfect in every way—not even the tiniest of dinks, and... a fantastic price too! I can’t thank you enough.
Wishing you huge future success with your business. You deserve it.
Very kind regards,
David Brown ordered a 2.4m beech top workbench - here
just to let you know the 2.4 metre workbench was delivered yesterday at about 2 PM the driver was incredibly helpful and although he was on is own he helped me to get it into my workshop completely unpacked it and we put it into the position where it needed to be cited could not have asked for more an excellent delivery company and what's more superb workbench just what I needed for my picture framing business many thanks kind regards David"